Actifio Helps Santee Cooper Keep the Lights On

Regional Power Company Has Modernized its Disaster Recovery and Backup Strategies With Actifio

Waltham, Mass. – October 30, 2018 – As Hurricane Michael swept through a wide swath of the southeastern U.S. this month, power providers like Santee Cooper had to be at their best in every aspect of their operations. While the storm did not impact Santee Cooper’s South Carolina customers as severely as it could have, the company did dispatch workers to the most intensely affected areas and, thanks to innovative technology, kept its vital data and communications flowing throughout.

Actifio, the world’s leading enterprise Data-as-a-Service (DaaS) software provider, helps Santee Cooper, South Carolina’s largest public power provider, keep its data available no matter what kind of disaster may strike. Through the adoption of Actifio’s platform, Santee Cooper has experienced improved customer satisfaction, heightened management trust and near instantaneous data retrieval to help revolutionize and simplify its data infrastructure.

Key Modernization
Santee Cooper is a state-owned public power utility organization based in South Carolina. Approximately 1,650 Santee Cooper employees provide electricity, clean drinking water, environmental stewardship and jobs to over 2 million South Carolinian residents. With energy customers across the state depending on Santee Cooper, the power provider knew its IT systems needed to be upgraded in order to protect its customer data as its previous hardware and software licenses were nearing the end of life. It was time for Santee Cooper to replace its aging data backup systems with a reliable, multi-dimensional solution. The search led to Actifio. Using Actifio, Santee Cooper successfully eliminated slow and inefficient systems to create a more consolidated platform for copy data management and data protection, while also leveraging the latest techniques for data capture and deduplication. Beyond its new backup
functionalities, Santee Cooper also instituted a flexible DevOps server function that can be quickly set up as needed. They also began using the Actifio Sky virtual appliance to conduct local backups at remote sites.

Talicia McCants, supervisor of IT Systems Support at Santee Cooper, said, “We started with a ton of challenges, but we were confident in the Actifio capabilities. We needed to adapt and change processes, and to some degree, the product needed to adapt to us. Actifio’s service team has been excellent. They took the time to fully understand our environment and how we operate to help us with whatever we needed.”

Ash Ashutosh, CEO of Actifio, said, “Our work with Santee Cooper demonstrates how the Actifio software platform eases the process of digital transformation. It’s important to have true partners to embark on these transformations with, especially when an organizations plays such a vital role in its home state’s infrastructure.”

For more information on Actifio’s work with Santee Cooper, please download the case study.

About Actifio
Actifio is the world’s leading enterprise Data-as-a-Service (DaaS) software platform. It enables thousands of users around the world to deliver their data just as they deliver their applications and infrastructure… as a service available instantly, anywhere. An enterprise-class software platform powered by patented Virtual Data Pipeline™ technology, Actifio frees data from traditional infrastructure to accelerate adoption of hybrid cloud, build higher quality applications faster, and improve business resiliency and availability. For more, visit Actifio.com or follow us on Twitter @Actifio.

About Santee Cooper
Santee Cooper is South Carolina's largest power provider, the largest Green Power generator and the ultimate source of electricity for 2 million people across the state. Through its low-cost, reliable and environmentally responsible electricity and water services, and through innovative partnerships and initiatives that attract and retain industry and jobs, Santee Cooper powers South Carolina. To learn more, visit www.santeecooper.com