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Press Release

Access Community Health Network Transforms Data Management Model With Actifio

January 13, 2015

Chicago’s largest provider of community-based health care saves money, time, and headaches by virtualizing copy data for critical applications including Epic System Electronic Health Record

BOSTON – January 13, 2015 – Actifio, the copy data virtualization company, today announced that its platform has been successfully deployed by Access Community Health Network (ACCESS), one of the nation’s largest networks of community-based health centers. ACCESS implemented Actifio to protect and accelerate provisioning for their Electronic Health Record System (Epic) and other critical IT applications, replacing multiple back-up and de-duplication products with a simple, SLA-driven platform.

access-300ACCESS is a federally qualified health center (FQHC) that provides outstanding preventive and primary health care services at 35 health centers located throughout Chicago, Cook, and DuPage counties. Located within medically underserved communities, ACCESS serves as the medical home for more than 175,000 patients each year. Founded in the early 1990s, ACCESS is accredited by Joint Commission and strives to improve the health and wellness of the communities it proudly serves.

Before Actifio, the health care provider struggled with data growing too fast, application recovery that took too long, and provisioning that was too hard.

Using Actifio, ACCESS decoupled its application data from its physical infrastructure, enabling them to protect, recover, refresh, and migrate Epic and other application data when and where they need to. The company has been able to offload excess copies of application data from expensive, performance-optimized production systems designed to support health care staff engaged in patient care.

ACCESS has received many organizational benefits from Actifio. For instance, ACCESS:

  • Expects significant operational and capital savings;
  • Reduced weekly data refresh times by 80%;
  • Provided on-demand environments for application support teams;
  • Shrank restore times by a factor of 5;
  • Implemented DR capabilities with alternative emergency production failover; and
  • Gained flexible and easy-to-use data migration capability for application modernization.


“At ACCESS, we face challenges from an increased patient caseload and evolutions in the Medicaid policies,” said Barbara Wallace, technical director at Access Community Health Network. “We’re supporting nearly a thousand users daily on Epic and have to run a very efficient technology organization to keep pace. Actifio has helped us drastically improve the efficiency of a number of our IT processes, especially in data protection and refreshing our Epic release and support environments. In the end, Actifio has helped us improve the performance of our infrastructure, and the resiliency of our IT services, so we can focus on improving the quality and efficiency of the care we give our patients.”

“We’re honored to be playing a small role in helping ACCESS fulfill their worthwhile mission,” said Actifio CEO Ash Ashutosh. “More and more health care providers are learning they can save money, time, and headaches by managing data down from their applications instead of up from their infrastructure. It’s nice to know that money and time will be applied to improve the lives of those in need.”

About Actifio

Actifio delivers copy data virtualization to hundreds of global enterprise customers and service provider partners in more than 30 countries around the world. Our Virtual Data Pipeline™ technology decouples data from infrastructure, enabling dramatic improvements in business resiliency, agility, and access to the cloud. Actifio replaces siloed data management applications with a radically simple, application-centric, SLA-driven approach that lets customers capture data from production applications, manage it more economically, and use it when and where they need to. Actifio is headquartered just outside Boston, Massachusetts, and can be reached via the web (, Twitter (@actifio), or email at