How cloud is changing the role of the CIO today

Cloud has had a colossal impact on IT — for starters, it’s changed how it works and what it can pull off. And its effect on the role of the CIO today is no less transformational.

Dirk Hermans’ biggest challenge is serving a business department with “an insatiable appetite for new products and features.”

His tool for tackling that challenge: cloud computing.

“The expectations that business has for the IT delivery organization are huge,” Hermans said. He’s vice president of research and development at Voxbone, a provider of communications as a service in Brussels, Belgium. “And the reason why they have this huge expectation is that they can see what’s possible out there — and they see a lot of new, emerging companies and cloud providers that can deliver a whole lot of value.”